Please note that checking out an item implies your intention of confirming it and we will reserve the piece for you.
Items not paid for within 24 hours, unless otherwise agreed upon, will be put up for sale thereafter without further notification.
All apparel/items available for sale are brand new, imported or manufactured products.
Unfortunately, we do not offer reservations, meet-ups or trades.
By purchasing an item from us, you are deemed to have been agreeable to all the Terms & Conditions stated.
MGP Label reserves the right to reject a transaction/customer at our own discretion.
MGP Label also reserves the right to amend Terms & Conditions at any given time.
The Return and Exchange Policy is only applicable to purchases made through our online site.
We strictly do not entertain refunds.
Conditions for exchange:
1. Inaccurate measurements given, with a difference of at least 1 inches.
2. Wrong size was bought, & wish to exchange for the right size (only if stock is still available).
3. Item is defective.
4. Incorrect item sent.
We strictly do not accept exchange for another design/item or refund / store credits.
If it is the case of incorrect / defective item sent; we apologise for it. Please inform us by taking a snapshot of the defective area / item and send it to us at email@example.com before we request for the item to be mailed back to us.
Customer should bear full responsibility in ensuring that the parcel is mailed back and sealed properly. We strongly encourage customers to send it back via registered mail or get a Certificate of Posting from the Post Office.
MGP Label will not be responsible for any lost mails in connection to such returns / exchanges. Normal postage will be reimbursed to you once we've received the parcel.
In the event that the item you originally purchased has sold out, a credit note will be provided (only applicable for inaccurate measurement / incorrect / defective item) valid for 2 months.
All items to be returned must be done so within 14 days after receipt of item.
Please note that after this duration has expired, we will not accept the return / exchange of the item.
Items must be unwashed/unworn and in brand new condition. Sales items cannot be returned for exchange, credit or refund unless it's defective.
Should we find the returned item not defective as aforementioned, item will be sent back and all postage costs will be borne by the customer.
In relation to the the case where the item is not defective, postage to have the item sent back to us will not be refunded and customer will be required to top up to have the item returned.
MGP will at its best effort ensure that our products are in good quality, however from time to time due to the nature of the apparel products, there may be defects which we omitted, do bear with us and inform us. We will do a replacement for you base on our exchange policy.
We thank you for taking time to read the terms and conditions. Happy Shopping with Us.
This term and condition page dated 21st April 2013 will supercede any other previous versions that can be found on the web.
How to order:
Please refer to this link on how to order:
Please refer to this link on delivery / shipping: